Managed IT Services

If you ready to take a stand against your IT Services commotions, bottleneck and security pains Then It’s time to Work with Fast, Outgoing, Local IT Support in Atlanta We Welcome You To The Family Of DW Technology Solutions.

IT Services

Our Proactive Approach Improves Your Productivity

With our managed IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.

The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Shouldn’t your IT systems be an investment for business growth,
rather than a drag on profitability?

Our remote monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect. Key elements include:

Server Monitoring and Care
We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional onsite resources as needed.

Desktop Monitoring and Care
Our preventive maintenance service for desktops regimentally monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.

Mobile Device Management
With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications, and documents.

Scheduled Network and Security Assessments
How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of potential problems that fall outside of safe parameters. With these comprehensive assessments, you’ll always have the best information for choosing the most effective response option.

Maintain 24/7 watch over your entire IT environment

Identify and analyze server “events” for potential problems

Remediate processes or services that fail

Ensure security patches, service packs and anti-virus protocols are up to date

Ensure that data backups are completed

The Value of Managed IT Services

Better Financial Planning

With managed IT services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.

Our Team Is Your Team 24/7

When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.

Your Systems Stay Optimized

Even when systems aren’t actually down, they can still run slow, or inefficiently. Our solution maximizes the value of your IT investment all the time.

Faster Problem Resolution

With remote monitoring in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.

Your Full-Service IT Provider

Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 help desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.

How

Our Proactive Approach

With our managed IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.

TESTIMONIALS

What People Are Saying

DW Technology Solutions have been supporting our IT needs for many years now. They have always provided us with exceptional customer service. The attention they give the customer is outstanding company-wide. Their enormous knowledge of the computer and IT business is paramount in the expertise they bring to the table. CobbWest Internal Medicine is very fortunate to know and trusts DW Technology Solutions with our IT needs.

Dr. Kwame Fiakpornoo

Medical Director, CobbWest Internal Medicine

DW Technology Solutions has great customer service!! They responded quickly and efficiently to my needs! I will definitely be using them again in the future! Contact them today! You will not regret it!

Rachel Graham

Owner, Priority Feet

DW Technology Solutions has been helping me for years now with various IT projects. From website maintenance to running network wires. They have always been punctual, efficient, and knowledgeable. I appreciate most that they are genuinely looking out for my best interest rather than just selling me solutions. I highly recommend them for all IT solutions.

Dyna J

President, Trinity Wholeness Center

It’s been our pleasure to work with this truly exceptional IT Services that doesn’t hesitate going an extra mile to serve its clients’ needs. I worked with them on a couple of web development projects and found them extremely responsive and helpful. They responded to all revision requests efficiently and delivered a final product according to our precise specifications. I highly recommend their services to anyone who is looking for best-quality services and good customer support

Natasha J

CEO, Walton Pulmonary and Sleep Medicine

We're Here To Help!

Office

Buford, GA

Hours

Mon-Sat: 8am - 6pm
Sun: Closed

Call Us

(678) 999-6266